Refund policy

Returns and Cancellations

Generally, we are not able to accept returns or cancellations. Policies are posted on individual product pages and by placing an order, you are agreeing to the policy stated.

For items such as handbags, jewelry and home decor, any cancellations will be subject to our ability to cancel with the manufacturer. No cancellations will be accepted after the order has shipped. Any authorized cancellations may be subject to a service fee.

Furniture, lighting and any items produced specifically for you, cannot be canceled. Also, no returns are accepted on these items (unless otherwise specified in individual product description). Any items returned without authorization may be refused and any return may be subject to a 20% restocking fee, any applicable shipping and handling costs (including shipping cost paid for by Western Passion).