Shipping and Return Policy

Name: Western Passion
Address: P. O. Box 12381, Dallas, Texas, 75225, US
Telephone: 972-239-1777

At Western Passion, many of our products are made to order or ship directly from our manufacturers. Because of that, shipping times, delivery methods, and return eligibility can vary by item. Please review the product page for item-specific details before placing your order.

Shipping

Western Passion offers free shipping within the contiguous United States.

For larger items, free shipping typically means threshold delivery. This means the carrier will deliver the item to the first entrance of your home by appointment, usually during normal business hours.

Smaller items may ship by standard carriers such as UPS or FedEx, depending on the size and weight of the item.

Shipping outside the contiguous United States, including Alaska, Hawaii, and international destinations, is not typically offered through standard checkout. If you need delivery outside the contiguous U.S., please contact us before ordering to confirm availability and shipping costs.

Placing Your Order

To place an order, select your item, choose any available options, add it to your cart, and proceed through checkout.

A physical street address is required for delivery. We are not able to ship to P.O. boxes.

You will receive an order confirmation by email after your purchase is placed.

Payment Options

Orders are processed through Shopify’s secure checkout system. Available payment methods are shown at checkout and may include major credit cards, Shop Pay, and select digital wallet options.

In some cases, we may also accept mailed checks or ACH payments by arrangement. Orders paid by check or ACH will not move into production or shipment until funds have fully cleared.

Secure Shopping

You can shop with confidence at Western Passion. Our website uses secure technology to help protect your personal and payment information during checkout.

We also care about how your personal information is handled. For more information, please review our Privacy Policy.

Delivery Times

Estimated delivery times are shown on individual product pages whenever available. These timeframes are our best estimate based on current manufacturer lead times, materials, and availability.

Delivery times are not guaranteed.

Returns and Cancellations

Because many of our items are made to order or ship directly from manufacturers, returns and cancellations are generally not accepted.

Item-specific policies are listed on product pages, and by placing an order, you agree to the policy shown for that item.

For handbags, home décor, and smaller furnishings, cancellations may be possible only if the manufacturer allows the order to be canceled. No cancellations will be accepted after an order has shipped. Any approved cancellation may be subject to restocking or service fees.

Furniture, lighting, custom items, and other products made specifically for you generally cannot be canceled or returned unless otherwise stated on the product page.

Unauthorized returns may be refused. Any approved return may be subject to a restocking fee, return shipping charges, and any applicable original shipping or handling costs.

Damaged or Defective Items

If your order arrives with shipping damage or a manufacturer defect, please contact us promptly so we can review the issue and determine the appropriate resolution. Depending on the circumstances, this may include replacement, repair assistance, or another appropriate remedy.

Questions?

If you have any questions about shipping, delivery, returns, or payment options before placing an order, please contact us.

Email: info@westernpassion.com
Call or Text: 972-239-1777

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Stunning bag!

I could not be happier. I first saw this bag in Kendra Scott’s Yellow Rose store in Austin. They had it priced up of course. I did a little price shopping and paid nearly half of what KS was selling it for. I waited 3 weeks, but it came earlier than originally quoted. I’m slightly obsessed with the colors, smell & intricate leather inlay.

Jardin euro shams

Beautiful fabric and vibrant colors.
Worth the wait!

Good stuff only needs to be replaced . . . just cause, but don't really need to

I bought the Juan Antonio purse for my wife because of previous experience we had with another Juan Antonio purse. Matter of fact, is that it is the same model purse.

My wife continues to get compliments on her purse weekly when we are out and about. She loves her purse, but even after 10 years of daily use, her purse looks great and she has had many offers from folks that were willing to purchase it after she's done with it.

The original store we purchased the 1st Juan Antonio has gone out of business and we have been trying to track down where we could find Juan Antonio products for the last2 years.

Finally, we saw a flyer from Western Passion and couldn't believe our eyes when we saw the same purse still available, but from another source. I immediately put in an order for the purse to surprise her and needless to say she is ecstatic that we found it and she now has a "new" replacement. She has taken great care of her first purse and it still looks and wears great.

Might have to take up the next person that offers to buy it from her, because we now have a "new" replacement. She probably will have a hard time giving up here "old" purse because it still looks great. Her sentimental side may get the best of her as she will only pull out the "new" version for special occasions.

Now she wants to purchase Juan Antonio for all our female family members.

But, that's how quality leather products are . . . they last a lifetime if you take care of them and they are one of the few materials that look better after time and good care. Juan Antonio products are quality made of quality material and workmanship.

I would recommend anything that Juan Antonio makes.

Great! The exact same one used before lasted about a decade!

Taos Southwestern Rug

We got the 5x7 rug. It arrived in 3 days! This is a quality rug and well worth the money.

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